Privacy Policy
T&T Lets Clean Ltd (Trading as New Forest Stays)
Last Updated: April 2026
1. Who We Are
T&T Lets Clean Ltd, trading as New Forest Stays, provides holiday letting, property management, and cleaning services across the New Forest area.
We are registered with the Information Commissioner’s Office (ICO) and comply with UK GDPR.
2. What Information We Collect
We may collect and process the following data:
- Guest names, email addresses, phone numbers
- Booking details and stay information
- Owner/client contact details
- Payment information (processed securely via third-party providers)
- Website usage data (cookies, analytics)
3. How We Use Your Information
We use your data to:
- Manage bookings and guest stays
- Communicate with guests and property owners
- Provide cleaning and property management services
- Process payments securely
- Improve our website and services
- Send relevant updates or offers (where permitted)
4. Sharing Your Information
We may share your data with:
- Booking platforms (e.g. Airbnb, Booking.com)
- Payment providers (e.g. Stripe)
- Cleaning staff and contractors (only where necessary)
- Professional advisors (e.g. accountants)
We do not sell your data to third parties.
5. Data Storage & Security
We take appropriate measures to protect your data, including:
- Secure systems and password protection
- Restricted access to personal data
- Trusted third-party platforms
6. How Long We Keep Your Data
We only retain personal data for as long as necessary for:
- Legal obligations
- Accounting purposes
- Business operations
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
To exercise these rights, contact us using the details below.
8. Cookies
Our website may use cookies to improve user experience and track performance. You can manage cookie preferences through your browser settings.
9. Contact Us
If you have any questions about this policy or your data, please contact:
accounts@ttletsclean.co.uk
01590 631730
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.